This is simply a disgruntled buyer who had issues in dealing with us. There is no foundation to his claims.
He did receive his money back at his request when he couldn't get what he wanted and had become abusive to our staff.
No one should have to take kind abuse this customer dished out.
We are glad we took the action to fire him as a customer.
Gerry McGuinness was at fault here for his open swearing and abusive language. We will not tolerate having our staff abused by anyone.
We do feel that it is unfortunate that it has come to this and regret that it has spilt over into a public forum, I hope this settles it once and for all.
Sincerely Robert Allchin, Robert Allchin Associates and Yurinet Systems
PS we are not associated with Yurinet Purunsol.